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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clelia Martinez

June 16, 2026

5  out of  5
rating by Clelia Martinez
"Megan found me a better coverage and so much cheaper than I had. Thank you again Megan you’re the best."
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Megan Batey

June 15, 2026

5  out of  5
rating by Megan Batey
"I have had State Farm for many years personally and just recently added my spouse & more vehicles to my policy. To start, Stacey & Nichole are wonderful to work with and make the entire process so easy. But by switching his insurance we're now saving so much more money! We now have all cars & the house with StateFarm."
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Omar Bibian

June 9, 2026

5  out of  5
rating by Omar Bibian
"If you own rental properties, Stacy at State Farm is the agent you need. She made the process of getting the right coverage incredibly easy — knowledgeable, fast, and always on top of things. What sets her apart is how quickly she gets policies in place and how efficiently she handles any issues that come up. No back-and-forth, no delays — just results. I've worked with other agents before, but Stacy is in a different league when it comes to investment property insurance. Highly recommend!"
We responded:
"Hey Omar, Thank you for your review and your shoutout to Stacy. We’re here to help with all your insurance needs. Sincerely, Mark"
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James Schmeltekopf

June 9, 2026

5  out of  5
rating by James Schmeltekopf
"Thank you, Nicole, for restoring my faith in the ability for large insurance companies to provide personalized service that is a throwback to simpler times. You and the other staff at Mark Elder State Farm will keep me a client. I sure I’m getting fair rates on my home/auto but it’s the local service of this office that makes the difference. Thank you!"
We responded:
"James, Thank you so much for your review. Our top priority is to help and take care of our customers. Sincerely, Mark"
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Daniel Hughes

June 5, 2026

5  out of  5
rating by Daniel Hughes
"Stacey has been helping me out for years and she is the best! I always feel right at home when I go into their office to see her. Everyone there is so friendly and makes anything insurance as easy as can be."
We responded:
"Thank you, Daniel. We appreciate you and your business. Stacy and the rest of the team are here to take care of you for all your insurance needs. Mark"
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Christian Martinez

May 29, 2026

5  out of  5
rating by Christian Martinez
"If you are needing a hassle free experience please visit or ask for STACY. She has been easy to work with, goes into detail on coverages and super friendly."
We responded:
"Christian, Thank you for your 5 star review. We’re here to help with all your insurance needs. Sincerely, Mark"
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Jason Salazar

May 22, 2026

5  out of  5
rating by Jason Salazar
"Spoke with Stacy Martin and 10/10 service!!!! Anyone needing insurance go ahead sign up here man, you will not be disappointed."
We responded:
"Thank you, Jason! We are here to help any way we can. Sincerely, Mark"
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Lindsey Hebert

May 18, 2026

5  out of  5
rating by Lindsey Hebert
"Megan was very nice to speak with, she answered all my questions and was patient and kind."
We responded:
"Lindsey, We really appreciate your review and thank you for mentioning Megan. She is awesome. Mark"
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LaTonya Henry

May 14, 2026

5  out of  5
rating by LaTonya Henry
"Thank you, Meagan, for speaking with me about my insurance coverage and premiums. I appreciate the responsiveness of State Farm!"
We responded:
"Hey LaTonya, Thank you so much for the review. I really appreciate it. Sincerely, Mark"
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Perry Alexander

May 11, 2026

5  out of  5
rating by Perry Alexander
"They welcome me back with open arms...made me feel very special and appreciated. Stacy and Nicole are the best."
We responded:
"Glad you’re back Perry! 😎 Mark"
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Eric Ochoa

May 8, 2026

5  out of  5
rating by Eric Ochoa
"Great Service Took care of me without delay!"
We responded:
"Eric, We are here to help you with all your insurance needs. Thank you for the 5 star review. Sincerely, Mark"
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Chris Eddy

May 7, 2026

5  out of  5
rating by Chris Eddy
"Best service out there. Stacy is over the top."
We responded:
"Chris, Thank you for the review. I know Stacy and I really appreciate you. Sincerely, Mark"
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Krystal Rosales

May 5, 2026

5  out of  5
rating by Krystal Rosales
"Great customer service! Friendly and professional"
We responded:
"Krystal, Thank you so much for your review. We really appreciate it. Mark"
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Ramon Camareno

April 30, 2026

5  out of  5
rating by Ramon Camareno
"I am so glad to be back to State Farm. Stacy and Cole have always treated me like family and saved me so much money on my Auto Insurance!!!"
We responded:
"Ramon, We're glad to have you back! I'm so happy we could save you money on your Auto insurance too. We look forward to working with you on all your insurance needs. Thank you, Mark "
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guy holmes

April 30, 2026

5  out of  5
rating by guy holmes
"Great experience. Megan was so helpful. She got us set up and squared away with no issues. I’ll definitely be recommending her!"
We responded:
"Guy, Thank you for the review. We really appreciate it and look forward to working with you on all your insurance needs. Sincerely, Mark "
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Zolan Gonzalez

April 29, 2026

5  out of  5
rating by Zolan Gonzalez
"Stacy was a great insurance agent, to help me get the right coverage I needed for my vehicle. Thanks to her help, I feel at peace knowing my vehicle will always be insured on the road."
We responded:
"Zolan, Thank you for your 5 Star Review! Mark"
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Keith Gerson

April 17, 2026

5  out of  5
rating by Keith Gerson
"Had the pleasure of working with Stacy. Very friendly, professional and even more amazing, got me a savings of over $3800 vs my GEICO and Home Owners of America insurance (an SUV, an RV, Umbrella and homeowners! You can’t go wrong with Mark Edler StateFarm of New. Braunfels and the amazing Stacy Martin."
We responded:
"Thank you Keith for your 5 Star Review. Stacy and my team are here to help with all your insurance needs. Sincerely, Mark"
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Diane Davidson

April 3, 2026

5  out of  5
rating by Diane Davidson
"It’s hard enough dealing with insurance but when you have a team that will help you understand and put you first it makes a difference, THANK YOU MEGAN, STACY, NICHOLE, and COLE."
We responded:
"Diane, Thank you so much. Our team is awesome and truly wants to take care of our customers. Sincerely, Mark"
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Tyler Williams

March 30, 2026

5  out of  5
rating by Tyler Williams
"As we are transitioning to the area finding a reputable provider to work with locally can be a pain, however that wasn’t the case here. Stacy was able to secure us with coverage for my wife’s vehicle all while bundling with our renters insurance. We had a friendly and informative conversation and I will be looking forward to adding coverage on more toys in the near future."
We responded:
"Tyler, Thank you for your kind words. We work hard to help our customers and we look forward to helping you with all your insurance needs. Thank you, Mark"
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Shelby Cavazos

March 16, 2026

5  out of  5
rating by Shelby Cavazos
"Cole at Mark Elder in new Braunfels was extremely helpful with all of my insurance policy questions. He listened carefully to what I needed and clearly expressed to me the best course of action. And when I had questions about a policy change he answered all of my questions in a way I was able to clearly understand. In a time where I was stressed and needing a quick answer, Cole was very helpful in returning my calls as quickly as I needed them. I am very grateful for his help, and look forward to continuing my partnership with State Farm."
We responded:
"Shelby, thank you for your Five Star Review! Cole and our whole team strive to take great care of our customers. Thank you, Mark"
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Melissa Guajardo

March 16, 2026

5  out of  5
rating by Melissa Guajardo
"Megan and Stacy are very nice, polite and respectful."
We responded:
"Melissa, thank you so much for your 5 Star Review. We really appreciate it. Sincerely, Mark"
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Andrew Cisneros

February 27, 2026

5  out of  5
rating by Andrew Cisneros
"I switched to State Farm about a year ago and it was the best decision I’ve made. Besides the fact that it saved me a bunch of money, customer service is the best. Cole has helped me along the way and gets to back to me super fast. He walks me through everything and gets me the best rates. I appreciate Cole and State Farm."
We responded:
"Andrew, Thank you for your 5 star review. We appreciate your business. Thank you, Mark"
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Caitlyn Thrash

February 27, 2026

5  out of  5
rating by Caitlyn Thrash
"Cole is always very great with communicating and staying on top of things. Very happy with my experience!"
We responded:
"Caitlyn, Thank you for your review. I know Cole works very hard to take care of our customers. Thank you for your business. Sincerely, Mark"
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Chad Curtis

February 27, 2026

5  out of  5
rating by Chad Curtis
"I had a great experience with Cole . He is professional, responsive, and took the time to explain all my options clearly. I never felt pressured — just genuinely supported in finding the right coverage for my needs. It’s rare to find someone who makes the process this easy and stress-free. Highly recommend!"
We responded:
"Chad, Thank you for your review. Cole is an all star and I really appreciate you letting us know he did a good job. Sincerely, Mark"
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Kate Seibert

February 26, 2026

5  out of  5
rating by Kate Seibert
"Wesley is always quick to answer all our questions and get our plans updated when life changes. He is knowledgeable and dependable to work with, always meeting each need we need assistance with."
We responded:
"Kate, we are super excited that y'all switched to State Farm. Thank you for taking the time to give us a 5-Star review! Sincerely, Mark "