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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcelina Hernandez

January 22, 2026

5  out of  5
rating by Marcelina Hernandez
"Stacy is absolutely amazing and I love my rates and being with state farm"
We responded:
"Marcelina, Thank you so much for your review. We are so happy you are with us here at State Farm. Sincerely, Mark"
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Kevin D Martin

January 15, 2026

5  out of  5
rating by Kevin D Martin
"Nichole has always been the best. She has always taken care of my needs very promptly. I recommend anyone yo contact her for their insurance needs. Thank you so much for staying on top of everything."
We responded:
"Thanks Kevin! We appreciate your business for all these years. Mark "
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Lauren Owen

January 15, 2026

5  out of  5
rating by Lauren Owen
"Nicole is amazing! She is so helpful and willing to go the extra mile! The Mark Elder office is fantastic!"
We responded:
"Thank you Lauren! Nichole does an awesome job here at the office. We appreciate your business. Mark "
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Pam Pegues

January 15, 2026

5  out of  5
rating by Pam Pegues
"They always answer the phone, and are so helpful. Knowledgeable and expedient."
We responded:
"Pam, thank you for your 5 star review. We appreciate your business. Mark "
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Mary Cabello

January 15, 2026

5  out of  5
rating by Mary Cabello
"Wesley Folsom was great and very informative 👍"
We responded:
"Thank you Mary, we really appreciate your 5 star review. We’re here to help you. Mark"
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Cassandra Sparkman

January 12, 2026

5  out of  5
rating by Cassandra Sparkman
"This office is always prompt and efficient. They are very helpful with any questions or issues, and will assist with cost saving bundles and savings."
We responded:
"Cassandra, Thank you for your 5 Star Review we really appreciate it. Our office works hard to help our customers. Mark"
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Micah Brown

January 10, 2026

5  out of  5
rating by Micah Brown
"Excellent communication and they quickly resolved my issue"
We responded:
"Micah, Thank you for the 5 star review. We really appreciate it. Mark"
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Randy Koppenhaver

January 9, 2026

5  out of  5
rating by Randy Koppenhaver
"Stacy has been so great, helping us with any insurance issue we have questions about. We have dealt with Stacy since 2020 and she has always been very helpful. Everyone at Mark Elder’s office is amazing to work with."
We responded:
"Randy, Thank you for being a long time customer and your kind words. Sincerely, Mark"
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Cameron Wilson

January 8, 2026

5  out of  5
rating by Cameron Wilson
"Moved to New Braunfels and switched agents. With the help of Cole the transition was smooth and easy. Highly recommend!"
We responded:
"Thanks Cameron! We look forward to helping you with your insurance needs. Mark"
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Andrew Rothlein

January 7, 2026

5  out of  5
rating by Andrew Rothlein
"I have had State Farm for many years Stacey Martin from MarK Elders office has gone above and beyond to make sure that my family gets the best deals I highly recommend them"
We responded:
"Thank you for your 5-Star review. We try to go above for all our customers and Stacy is an all-star. Thank you! Mark"
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joseph cummings

January 7, 2026

5  out of  5
rating by joseph cummings
"Stacy was extremely helpful. Put together a bundle that provides better coverage at a near identical rate to that of our previous provider."
We responded:
"Joseph, Thank you so much for your 5 star review. We are here to help with your insurance needs. Mark"
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Hayley Duffin

January 5, 2026

5  out of  5
rating by Hayley Duffin
"Wesley Folsom was wonderful to work with. He was extremely helpful and always very prompt with his responses. He made getting homeowners insurance for my new house a smooth and stress-free process. I also insure three cars with this office and have had a consistently wonderful experience with everyone there. I highly recommend them"
We responded:
"Thank you Hayley for your review!"
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Beth Bohan

January 3, 2026

5  out of  5
rating by Beth Bohan
"Cole was very diligent on follow up, and great service. Very helpful and recommend their service."
We responded:
"Thank you Beth for your review! We really appreciate it. "
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Ruben Martinez

December 9, 2025

5  out of  5
rating by Ruben Martinez
"They treat me like a king"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Sincerely, Mark"
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Becca Eutsler

November 17, 2025

5  out of  5
rating by Becca Eutsler
"Mark and Wesley are the very best! Their customer service is top notch! Their rates saved me a TON on my auto and renters insurance. They are always very responsive to any of my needs! You will NOT be disappointed with this office!"
We responded:
"Thank you for your 5 Star Review. We really appreciate your business and look forward to helping you with your insurance needs. Sincerely, Mark "
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Silvia Palacios-Cooper

November 12, 2025

5  out of  5
rating by Silvia Palacios-Cooper
"Hi , ive had the best experience with this office. That have helped me with any issue that comes or any questions that ive had. Everyone is so helpful and the best . Thank you"
We responded:
"Thank you so much Silvia for your 5 Star Review! Our team truly appreciate your business. Sincerely, Mark "
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Ken Robertson

October 29, 2025

5  out of  5
rating by Ken Robertson
"Wesley Folsom was very informative and knowledgeable. He emailed quotes for Homeowners, auto and boat policies, then followed up with a phone call. He went over all policy options and answered all of our questions and was very courteous and patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kiara Sutherland

October 16, 2025

5  out of  5
rating by Kiara Sutherland
"They are great and Stacy answer all my questions!! 10/10"
We responded:
"Kiara, thank you for your 5-Star review. We look forward to helping you with your auto insurance. Sincerely, Mark "
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Christi Snowden

October 15, 2025

5  out of  5
rating by Christi Snowden
"The atmosphere at Mark’s office is welcoming and still professional. They answer all my questions and never make me feel like it is a burden. Wesley does an amazing job of managing all my accounts. I highly recommend this State Farm office."
We responded:
"Christi, Thank you for your 5-Star review and for allowing us to take care of your auto and home insurance. We really appreciate your business. I know Wesley works really hard to make sure our customers are taken care of. Sincerely, Mark "
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American Valor Construction

October 9, 2025

5  out of  5
rating by American Valor Construction
"Stacy Martin was beyond helpful! She helped us every step of the way to find the best possible rates, was extremely professional, patient, friendly and punctual. She stayed late, took our phone calls right away, and stopped at nothing to make sure our business was covered! Thank you Stacy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Stacy always goes above and beyond for our customers. Thank you so much, Mark"
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Katie

October 9, 2025

5  out of  5
rating by Katie
"Stacy Martin is AMAZING!!! She helped me every step of the way to find the best possible rates and went over and beyond in every aspect! She stayed late, took my phone calls right away, and stopped at nothing to make sure our new small business was compliant and up to date with all the appropriate insurance policies/certs! I have two young children and there were many instances when Stacy and I were on the phone and my kids were crying in the background and she would reassure me that she’d wait on the phone and insisted for me to take my time and tend to them first! So incredibly courteous. She was so helpful, that I literally decided to cancel (all of my non-business related insurance policies) with Liberty Mutual too! I ended up switching everything over to State Farm because Stacy made it a breeze and WAY cheaper! She is a work horse and State Farm needs to give this gal a TEXAS SIZED Christmas bonus this year!💵 Thank you!"
We responded:
"Katie, Thank you for your 5-Star review. We really appreciate your business and please let us know if you have any questions about your auto, home or life insurance. Sincerely, Mark "
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Ryan Marner

October 2, 2025

5  out of  5
rating by Ryan Marner
"I’ve been working with Wesley at State Farm for my auto insurance, and he has been nothing short of excellent. He takes the time to explain all my options clearly and makes sure I fully understand my policy. Wesley is always professional, responsive, and genuinely looks out for my best interests. Anytime I have a question, he’s quick to get back to me with helpful answers. It’s rare to find someone in insurance who is this approachable and dependable. I highly recommend Wesley to anyone looking for great service and peace of mind with their coverage."
We responded:
"Thank you for taking the time to share your thoughts and for the 5-Star review. I'm so happy Wesley was able to help you with your auto insurance needs. Sincerely, Mark "
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Lexie

October 1, 2025

5  out of  5
rating by Lexie
"Wesley at State Farm here in New Braunfels is amazing! He handles all of our insurance with such care and professionalism. He’s always super helpful, quick to respond, and available whenever we have questions. I really appreciate how informative he is—he makes sure we understand our coverage and feel confident in our choices. Highly recommend him to anyone looking for an insurance agent who truly goes above and beyond!"
We responded:
"Thank you for your 5-star review! So glad Wesley is taking great care of you and your insurance needs. Sincerely, Mark "
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Sydney Frederick

September 19, 2025

5  out of  5
rating by Sydney Frederick
"I worked with Wesley at State Farm to switch my auto policy! He was professional and made the whole process easy and painless! Highly recommend🙌🏻🙌🏻"
We responded:
"Thank you Sydney! We really appreciate your 5 Star Review I'm so glad Wesley was able to help you with your auto insurance. Please let us know if we can do anything else for you. Mark "
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Cullen

September 19, 2025

5  out of  5
rating by Cullen
"Great office! Cole helped me get my life insurance set and always makes sure I have what I need!"
We responded:
"Thank you for your 5-star review! I'm so happy Cole was able to help you with your Life insurance needs. Sincerely, Mark "